Privacy Policy

Last updated: March 28, 2026

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase of a Red Light Therapy Belt from our Site or otherwise communicate with us regarding our wellness products (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services and ensure you receive the correct Red Light Therapy Belt for your needs, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce terms of service, and protect or defend the Services and the rights of our users.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, and specific red light therapy model preferences.
  • Account information including your username, password, and security questions used for account security.
  • Customer support information including any health-related inquiries or belt usage feedback you choose to include in communications with us.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with our therapy belt collections ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies. Usage Data may include information about how you access our Site, device information, browser information, and your IP address.

Information We Obtain from Third Parties

We may obtain information about you from vendors and service providers who collect information on our behalf, such as Shopify, our payment processors, and marketing partners who help us reach individuals interested in red light therapy technology.

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to fulfill your Red Light Therapy Belt orders, process payments, and manage your account.
  • Marketing and Advertising: We may use your information for promotional purposes, such as sending updates on new red light technology or usage tips by email or text message.
  • Security and Fraud Prevention: We use your information to detect and investigate possible fraudulent or malicious activity related to your purchases.
  • Communicating with You: We use your information to provide customer support and improve our wellness offerings based on your feedback.

Cookies

Like many websites, we use Cookies on our Site to power and improve our Services, remember your preferences (such as items in your cart), and run analytics. You can choose to set your browser to remove or reject Cookies, but this may cause some features—like checking out with your saved belt configuration—to work incorrectly.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties, such as vendors who perform services on our behalf (IT management, payment processing, shipping and fulfillment), business partners for advertising, or in connection with a business transaction like a merger.

Your Rights

Depending on where you live, you may have rights including the Right to Access, Delete, or Correct the personal information we maintain about you. You may also have the Right to Portability or the right to withdraw consent for marketing communications at any time by using the unsubscribe link in our emails.

Security and Retention

Please be aware that no security measures are perfect. We recommend that you do not use insecure channels to communicate sensitive information. We retain your personal information only as long as necessary to maintain your account, provide therapy belt services, or comply with legal obligations.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@nurturva.com